Our Shipping Policy

Our Shipping Policy

All items are dispatched from Hong Kong within THREE working days from the day of your order. We will process your order according to the address provided at the time of your order.

If you would like to make a correction to your shipping address, please contact us as soon as possible by email: info@project-relista.com, quoting your order number. 

Free Shipping

Buyers are entitled to complimentary shipping based on the order values below:

Hong Kong & Macau – All orders are entitled to complimentary shipping

Everywhere Else – Orders priced at $350USD and above 

Where We Ship To

As of November 2022, Project Relista currently ships to the countries listed below:

Asia Pacific – Hong Kong, Macau, Mainland China, Taiwan, Singapore, Malaysia, Thailand, Indonesia, South Korea, Japan

Oceania – Australia, New Zealand

North America – Canada, United States (excluding Territories of the United States)

Europe – Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom

Service & Delivery Estimates

Project Relista will only use tracked shipping to process your order. Here are the delivery time estimates according to regions:

Local (Hong Kong & Macau) – SF Express – within 2 working days

International – UPS Worldwide Express Saver – 5-7 working days

Please note that shipping vendors used are subject to be changed without prior notice, according to availability and shipping capacity. 

Customs Clearance & Duties

Buyers may be subject to customs and duties of your residing country/region. Project Relista does not have any control over the amount charged.